Privacy Policy
Last updated: [11/21/2025]
Viora Atelier (“we,” “us,” “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information when you use our site:
- Personal data: name, email, phone number, shipping address, billing address.
- Payment information: processed securely through our payment partners; we do not store full payment details.
- Order information: products purchased, order history.
- Device data & analytics: IP address, browser type, cookies, usage data.
- Third-party data: information shared with us by payment processors, review apps, tracking tools, and advertising networks.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Improve our website experience
- Send marketing emails (only if you opt in)
- Prevent fraud and protect our store
- Display personalized ads and measure ad performance
Sharing Your Information
We only share your data with trusted partners necessary for operating our business:
- Payment processors (Shopify Payments, PayPal, etc.)
- Shipping & fulfillment partners
- Review platforms
- Analytics and advertising tools (Meta, Google, TikTok, etc.)
We do not sell your personal data.
Cookies
We use cookies to improve your browsing experience, analyze store traffic, and personalize marketing. You can manage cookies directly through your browser settings.
Data Retention
We retain personal information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
Your Rights
You may:
- Request access to your data
- Request deletion
- Request correction
- Opt out of marketing communications
Email us at: hello@vioraatelier.com
Contact Us
If you have questions about this policy, contact:
hello@vioraatelier.com